Security Password reset in my printer

[JVT3]

I put in a password in and know when I entry that password it says its not correct. How do I reset the password? JVT3

[Garp_senchau]

@JVT3, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If you're having trouble accessing your HP OfficeJet Pro 8135e All-in-One Printer due to a forgotten or incorrect password, you can follow these general steps to reset the password or restore the printer's settings to default:

Restore Factory Settings:

• On your printer's control panel, navigate to "Settings."
• Select "Printer Maintenance" or "Printer Setup."
• Choose "Restore" or "Restore Defaults."
• Confirm the action; this will restore the printer to its original factory settings, including any passwords.

Printer Reset via HP App:

• Open the HP App on your computer or mobile device.
• Add your printer if it's not already added.
• Go to "Printer Settings" and look for an option to reset or restore settings.

Manual Reset:

• Turn off the printer.
• Disconnect the power cord from the printer.
• Wait for about 60 seconds.
• Reconnect the power cord and turn on the printer.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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