• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎07-19-2017 01:59 PM - edited ‎07-19-2017 02:02 PM

HP Recommended
Product: HP Envy 5530

I've been asked to destroy two printers, old, broken, etc. The owner is concerned about all the documents/ information that was scanned, copied,  or faxed is stored in the printer and before I can throw these printers I'm to remove all of  the information "stored " in the printer. The two printers involved are an HP Envy 5530, and an Epson XP- 950. I wasn't aware that printers would store or have the image of several years of documennts on them. Do they??? If so where in the printer are  they stored and how do I remove  them. Any suggestions would be helpful.  Thank you for any help you can give me.  Carver1

Tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-19-2017 02:05 PM

HP Recommended

There is nothing stored in the HP printer.  Probably the same for the Epson, but you need to check.

View solution in original post

Tags (1)
Was this reply helpful? Yes No
1 REPLY 1

‎07-19-2017 02:05 PM

HP Recommended

There is nothing stored in the HP printer.  Probably the same for the Epson, but you need to check.

Tags (1)
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.