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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Seeking Windows 10 Driver for OfficeJet G55xi

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08-23-2017 07:48 PM
I've been using my OficeJet G55xi with Windows XP for many years. I was forced to upgrade to Windows 10 and now it won't work at all, not even recognized as a printer or scanner. I tried finding a driver for Windows 10 on the support site however it didn't show any. I'm trying to get it to work as it has always been a reliable all in one for me. Thanks for any help
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Accepted Solutions
08-23-2017 09:17 PM
Hi,
A basic driver is available via Widnows Update.
Follow the steps below to install the printer using the provided solution:
https://support.hp.com/hr-en/document/c01796879
Regards,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
08-23-2017 09:17 PM
Hi,
A basic driver is available via Widnows Update.
Follow the steps below to install the printer using the provided solution:
https://support.hp.com/hr-en/document/c01796879
Regards,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
08-24-2017 01:20 AM
Thank you ShlomiL
That was the solution to my problem. Followed your instructions and the printer is now functioning and the scanner is now functioning as it did under Windows XL.
Thank you for the quick response and the correct answer... other than the obvious one I get from everyone... don't use Windows 10...
Gary