Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP OfficeJet Pro 8710 All-in-One Printer

I have an OfficeJet 8710.  I know the firmware version number, but I'm trying to decipher the actual date of that version.  I want to know how old the current firmware is on this printer.  How can I find the date of the loaded version? I konw there is an update from Nov, but I haven't downloaded that update yet. 

2 REPLIES 2
HP Recommended

Unlike their enterprise products, there does not appear to be a file with the firmware that describes the release date and fixes of each firmware revision. If you posted the revision number you have loaded someone might know.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Thank you for your reply. It's too bad that HP is becoming less user friendly than it used to be. 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.