-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Set to black and white print only

Create an account on the HP Community to personalize your profile and ask a question
11-30-2025 08:35 AM
How do I change my hp6155E settings to black and white only,
Will this printer work if I remove the color ink cartridge?
Solved! Go to Solution.
Accepted Solutions
11-30-2025 01:12 PM
Yes - "Single cartridge mode" is supposed to be a thing on two cartridge printers -- the user manuals generally indicate it's possible on those printers that support the feature.
Good to know it is just the document that is wrong this time.
I do not know of an all inclusive software setting to force black only printing.
Means little -- there are things I don't know. Smiling.
Some printers support a preferred "default" print option for color --
I don't believe such is available on your older model - you could certainly check.
Open the Embedded Web Server (EWS) and peruse the settings.
EWS > HP Document / How-to (InkJet Printers – Classic Format)
Use the HP printer Embedded Web Server (EWS)
NOTE: Find printer IP address
Section Open the EWS over a local network orientation
OR
HP Laser Printers - Using the Printer Embedded Web Server (EWS)
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Reminder:
If asked enter the printer’s PIN number –
The default PIN might be located on the back or inside the printer (ink access area).
======================
Happy Printing.
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"
11-30-2025 11:10 AM
Welcome to the HP Community --
User Guide – HP Envy 6100e Series – HP Envy 6500e Series
Pages 29-30
"Some color ink is used even when printing with black cartridge only"
The user manual does not include wording that indicates the printer can run in single cartridge mode.
I interpret this to mean:
Both cartridges are necessary and both cartridges must be functional (in working order).
Settings to control how ink is used vary by the application or software you are using.
Sample Setup
HP Smart does not -- by itself -- understand the concept of creating Presets / Custom Shortcuts.
You can, however, adjust each job to the colors available within the application.
HP Smart does understand how to select previously created Shortcuts as found at the top of the More Settings menu.
For example,
Windows 11
Settings > Bluetooth & devices > Printers & scanners
Select your printer
Select Printing Preferences
Create a Custom Shortcut in Printing Preferences and name it "Letter - Duplex - Black"
Starting Template / Shortcut = General Everyday Printing
Change Print in Grayscale to "Monochrome"
NOTE: Color Choices / Options might vary according to the printer model.
Change Print on Both Sides to "Yes, flip over"
Save As (new shortcut) and name the new custom shortcut Letter - Duplex - Black
You may, if you wish, leave the new "Letter - Duplex - Black" custom Shortcut "selected" when you close Printing Preferences. The choice of shortcut will "stick" until changed by you or by another app / program.
Example - Printing Preferences - New Custom Shortcut - Letter - Duplex - Black
Printing_Preferences_Custom_Shortcut_Letter_Duplex_Black_1
- Optional -
Set the new custom "Letter - Duplex - Black" Shortcut as the "default for all jobs" in Printer Properties > Advanced > Printing Defaults
Setting a Shortcut as the Printing Defaults choice is "mostly effective".
You should always check the settings for each job to ensure what you are getting is what you want and expect.
Example - Printer Properties > Advanced > Printing Defaults
Printer_Properties_Reprint_9
=========================================================
General Example - HP Smart - Windows - Simple PDF Print - Menu
More Settings > Print in Grayscale
OR
NOTE >> If you created a Custom Shortcut, you can select it along the ribbon.
HP_Smart_Win_PDF_Print_15
===================================
Message Content References
Technology Tips - Video Gallery from our HP Expert greenturtle
Technology Tips– YouTube Video Help for Printers
HP Support Official Channel – HP Support Video Gallery
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP Envy 6155e All-in-One Printer
11-30-2025 12:45 PM
Thanks for the in depth reply. Some print jobs are launched by an application that I can't control. We print crossword puzzles from the newspaper, which we read on line. The print ends up being brown. It will not print the puzzles if the color ink cartridge is exhausted. My use of the printer only requires black and white so I do not need the color cartridge. This morning I removed the color cartridge from the printer. The printer then asked me if I wanted to use the singe cartridge mode which I said yes. Now it all works just the way I wanted it to. There should be a software setting for this.
Thanks,
Ed
11-30-2025 01:12 PM
Yes - "Single cartridge mode" is supposed to be a thing on two cartridge printers -- the user manuals generally indicate it's possible on those printers that support the feature.
Good to know it is just the document that is wrong this time.
I do not know of an all inclusive software setting to force black only printing.
Means little -- there are things I don't know. Smiling.
Some printers support a preferred "default" print option for color --
I don't believe such is available on your older model - you could certainly check.
Open the Embedded Web Server (EWS) and peruse the settings.
EWS > HP Document / How-to (InkJet Printers – Classic Format)
Use the HP printer Embedded Web Server (EWS)
NOTE: Find printer IP address
Section Open the EWS over a local network orientation
OR
HP Laser Printers - Using the Printer Embedded Web Server (EWS)
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Reminder:
If asked enter the printer’s PIN number –
The default PIN might be located on the back or inside the printer (ink access area).
======================
Happy Printing.
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"