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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP OfficeJet Pro 9730e Wide Format All-in-One Printer

trying to set up my 9730e to scan to a specific shared folder on my PC. Home setup not USB connected (wireless) scan does work from the app (pull scanning) put would like to Push the scans into a folder.

2 REPLIES 2
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Scan to email can be done from a PC using the HP App. Your printer must have the full feature driver and possibly other scanning tools and optional modules such as OCR. If you have enabled 2 step verification then you need an app password instead of your account password. Expand Spoiler

Spoiler

The printer cannot use the account password. A special "application" password is required as discussed here by HP.

You cannot use your account credentials. Your username (email) is ok but you need an app password as discussed here by Microsoft.



Some HP printers support Scan to Email on the printers control panel, but it must be configured first through the printer's Embedded Web Server (EWS). It is not enabled out of the box. This HP video shows how to configure the Laserjet Pro. Click the spoiler to get an explanation of what is done in the video.

Expand Spoiler

Spoiler

Step 1. Find the printer's IP address
On the printer's touchscreen:
• Menu → Network (or Wi-Fi) → Network Summary
• Note the IPv4 address (for example, 192.168.1.120).

Step 2. Open the Embedded Web Server
On a computer connected to the same network:
1. Open a web browser.
2. Enter the printer's IP address in the address bar.
3. Log in as admin if prompted. The default PIN is printed on the label inside the printer (usually behind the front or toner access door).

Step 3. Configure Scan to Email
In the EWS:
1. Select Scan.
2. Select Scan to Email.
3. Create a new Outgoing Email Profile.
4. Enter:
Your email address
Display name
SMTP server
SMTP port
Authentication information

5. Save and use Save and Test to verify it works.
Typical SMTP settings
For G mail:

SMTP Server: smtp.g mail.com
Port: 465 (SSL) or 587 (TLS)
Username: your full G mail address
Password: Google App Password (not your normal password

if 2-Step Verification is enabled).
For Microsoft 365 / Outlook com:
SMTP Server: smtp.office365.com
Port: 587
STARTTLS enabled
Username: your full email address
Password: your account password or app password

Step 4. Scan from the printer
Once configured:
1. Place the document on the glass or in the ADF.
2. Tap Scan.
3. Tap Scan to Email.
4. Select your email profile.
5. Enter or choose the recipient.
6. Press Scan. The document is sent as an email attachment.

This might be helpful since you want to scan to a folder from the printer


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Scan to a network folder is not supported in 9730e.

 

You can set it up to scan to PC ( from the printer's control panel directly to a selected PC ) or, as mentioned, scan to email.




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