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HP Recommended
Microsoft Windows 10 (64-bit)

HP officejet pro 7720
i try to set it up, it puts the icon on the computer screen. but the icon does not  open. It leads to the “device setup  & software” display. I do it all over again, but still the computer does not show the proper

 information. 
thanks. 

1 REPLY 1
HP Recommended

Hi @Orna2,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Go through this document and perform the steps and see if that helps. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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