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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Set up stuck on ink installing page

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10-16-2021 01:30 PM
Whenever I launch HP Smart the home page shows complete setup when I do so the software gets stuck on the time to install ink page. My printer works fine. I have uninstalled HP Smart and reinstalled with all my firewalls turned off and ran the setup only to experience the same problem.
10-19-2021 10:35 AM
Hi @Titamr5,
I'd like to help!
I understand you are facing issues setting up the printer.
To assist better -
- How is the printer connected to the device USB or wireless?
- What device are you using the printer with, a Windows computer, Mac, Android or an iPhone?
Keep me posted.
And, Welcome to the HP Support Community.
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