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I'm having an issue with setting tray 2 as the default tray for my printer.  The printer prompts me to load tray 1 with paper, or to push okay. when I press ok, the printer pulls paper from tray 2. This additional step is time consuming and frustrating. please help.

1 REPLY 1
HP Recommended

@quinton60085 

 

Welcome to the HP Community --

 

I do not see that you included your printer model.

If you did so, the post failed to include the information.

 

If your printer is on your network,

Use the Embedded Web Server (EWS) to view and manage the printer's features.

 

-- Reminder --

  • EWS format, number of trays, tray location, and supported paper sizes / types are all printer model dependent.
  • See your printer's User Guide for information.

 

EWS > HP Document / How-to (InkJet Printers – Classic Format)

 Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

OR

 HP Laser Printers - Using the Printer Embedded Web Server (EWS)

 

Reminder

If asked enter the printer’s PIN number –

The default PIN might be located on the back or inside the printer (ink access area).

 

EWS – Tray and Paper Management / Paper > Trays

 

Classic EWS - InkJet Printers / Select other printers

 

Open your Browser

Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model and EWS version Dependent:  Advanced section

Click Apply to save changes

 

EWS_9025_Preferences_Tray_and_Paper_Management_All_14EWS_9025_Preferences_Tray_and_Paper_Management_All_14

 

OR

Alternate EWS format - Select newer InkJet printers and select LaserJet printers

 

Open your Browser

Type / enter the Printer IP address into URL / Address bar

Section Paper > Trays > click on Tray to configure

Next (as available)

Section Print > Default Print Options > Select default options / tray

 

EWS_9135_Tray_and_Paper_9EWS_9135_Tray_and_Paper_9

 

EWS_9135_Print_Default_Print_Options_9EWS_9135_Print_Default_Print_Options_9

 

===================================

Message Content References

 

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.