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- Printer Setup, Software & Drivers
- Setting up Deskjet 1050 J410 on Mac

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04-18-2023 07:30 PM - edited 04-19-2023 11:53 AM
I am trying to set up the deskjet on a Mac - OS Ventura 13.3.1. It shows that it set up but with no scanning function. I downloaded the HP Smart app. When I attempt to log in on the app, the message says find the open browser window and sign into your account. There is no open browser window. The HP website says no drivers for my printer. I recently downloaded printers on a Dell. Does this mean no printers compatible with the Mac? The highest Mac OS showing for manual download is 10. When I attempt to find the printer using the app, it says printer not found. Since the day I first used the smart app, it has always said printer not found. It scans and prints anyway. Can the printer be used without the smart app, as we used to be able to do before the app was released?
04-18-2023 10:31 PM
Hi Jawjahgal,
Greetings!
Maybe you can try this resource from HP https://support.hp.com/us-en/document/ish_1716406-1413451-16
it has information on how to install and use HP smart app. Which should cover for mac/ios.
however, I'm not sure specifically for your printer model or not.
hope this can help.
regards
Ronnie