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HP Recommended
HP ENVY 6022e All-in-One Printer
Android 9.0 Pie

I am trying to setup a hp 6000e printer, I have followed setting instructions, and I have a message saying I can't go any further without a computer, which I don't have, I'm trying to setup from my phone.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @boblapsley1,

 

We haven’t heard from you, this post is in reference to the thread you created on your friendly neighborhood (HP Support Community).

 

I would like to know if the resolution we provided worked for you.

 

If you have any other queries, feel free to reach out to us.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Nal_NR-Moderator
I am an HP Employee

View solution in original post

4 REPLIES 4
HP Recommended

Hi @boblapsley1,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Please follow the steps from this document here and see how it goes. 

You may also refer to this document for HP smart

 

For first-time setup. Click here

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @boblapsley1,

 

We haven’t heard from you, this post is in reference to the thread you created on your friendly neighborhood (HP Support Community).

 

I would like to know if the resolution we provided worked for you.

 

If you have any other queries, feel free to reach out to us.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi Thanks for your reply, am still having problems connecting to WiFi, I am waiting on a new WiFi extender coming, will try again when it arrives and let you know if successful 

Regards

 

HP Recommended

Hi @boblapsley1,

 

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

Nal_NR-Moderator
I am an HP Employee

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