Setting up new printer. Can’t keep wi-fi going, most times I can’t connect.

[Kvammer9]

I have put hours into setting up new printer. Most times it doesn’t recognize printer. A few times I had it set up and was allowed to print one page document.  I went to next print job and it cannot locate printer.  When I go back to HP Smart it lists my printer and says I need to …

**PLEASE HAVE A LIVE PERSON CALL ME.   I have read all the instructions over and over and again once I get printer added it will drop off

PHONE: edited)  Please

[Garp_senchau]

@Kvammer9, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

I suggest you to refer this guide: HP DeskJet 2855e All-in-One Printer Setup | HP® Support

It contains videos that will make setting up the printer easier for you.

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,