-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Setting up problem new HP laser jet pro 4301fdw

Create an account on the HP Community to personalize your profile and ask a question
03-10-2024 03:14 PM
Setting up new color laser jet pro mfp 4301fdw "hangs" at display panel "Future firmware Updates" NEXT button. Cannot get rid of this display regardless of power off and on - EG . CANNOT DO A COPY FUNCTION! Printer works FINE with software on my Windows 10 laptop - (Microsoft Word, etc.) and scanning!
Tried online support, starting with registering new printer, but entering product serial number and product number shown on sticker inside printer yields "enter a correct product number." Cannot register this product! Cannot use display panel. Tried downloading 4301 firmware from online but module downloaded is not a type .exe. Cannot install updated firmware. STUCK.
04-19-2024 06:14 PM
When I signed up to do a review on the HP printer, My mind was set on the HP LaserJet 4301fdw. It just so happened it was not available, honestly, I was very disappointed. I actually chose not to take anything else. I’m very happy that I made that decision, the explanation for this is I went out and purchased one. Regardless of what I paid compared to what I would’ve paid if I reviewed it, I’m very very very pleased with this item. Moving on, if you read the reviews on this product from people who are technical experts, their complaints regard connection issues, and signing up for HP instant toner program. It is imperative to read the rest of this article. If you were truly interested in this printer. The most important to understand information regarding the HP4301fdw and the HP4301fdn is that first firmware update the printer…THEN call HP to be transferred to the BUSINESS technical support department. The reason for all of the complaints about the hours that it takes to connect if that even happens is because no one, but the business department of HP technical support can configure your printer. You will definitely want PHP toner program that can cost up to $119 a month for 3000 pages. When you look at this, it’s an actual excellent deal. Keep in mind you purchased a laser printer toner is not inexpensive. The quality of the printing is second to none, if you do not choose the instant in program, it will cost you almost as much each time you buy the toner cartridges as it cost you for the printer. Needless to say advantageous to use the toner program… Absolutely… I spoke to Naveen at HP business who was fantastic. The Direct number for Instant Ink would be 1800 762 3485, then choose INSTANT INK , Then Business / Commercial. I already told him I will have everyone calling him. At the beginning of our conversation, he apologized for the over 12 hours plus that it took two weeks to get the printer connected, but he would be able to solve the problem in 15 minutes… That he did…! After my experience with Naveen, I love HP again… And now that you have been alerted, you will not go through what I went through but this printer and the business/commercial department is fantastic…!!! There is nothing that this printer cannot do. I purchased the 550 sheet additional paper tray, and this baby looks like a monster. There is no comparison to any other printer, and I have looked at many printers prior to purchasing this item. The Laserjet 4301 fdw is flawless…!!!
Question | Author | Posted | |
---|---|---|---|
10-12-2022 09:28 AM | |||
11-28-2023 12:02 AM | |||
02-05-2022 06:51 PM | |||
01-31-2024 12:24 PM | |||
12-28-2018 06:04 PM | |||