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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Tahlw
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Setup Cartilages Issues

‎04-14-2021 08:30 AM

HP Recommended
Product: Office Jet Pro 8035

Purchases printer new and it didn’t come with setup cartilages. I contacted HP they sent cartilages but sent one of the wrong colors and they state original on the box not setup. Either way I’m still not able to get pass the “Use SETUP cartilages” message. Is there away to bypass this? 

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KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
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‎04-17-2021 06:57 AM

HP Recommended

@Tahlw

 

Welcome to HP Support Community


I would like to help

 


I have sent you a private message. Please check your Inbox
 


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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