Setup Cartridge Error For HP 2777

[TAHTAR]

Hi, 

Could someone assist me on how am i going to resolve the issue. I bought HP Deskjet Ink Advantage 2777, followed all the steps in setting up the printer but when i want to print, an error message which says "Use SETUP cartridge HP 682 SETUP Tricolor" pops up. I bought it new, it comes with a cartridge which says Setup Tri-color Cartridge on the label but yet this error message appears.

1) I have tried uninstall and re-install, the Error still there

2) Unplug for 60sec as per manual, the Error still there

Could someone please assist me

[TEJ1602]

@TAHTAR, Welcome to HP Support Community!

The only option left is to perform an OOBE reset and re-initialize the printer. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!