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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
40
Flag Post

Setup Cartridge for Printer Envy 6020

HP Recommended
Envy 6020
iOS

I bought the Envy 6020 Printer and I destroyed both Setup-Cartridges (black and color). The contacts on the cartridges are pulled off.

i need new Setup-Cartridges or some other informations what to do please.

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@MarcelGermany

 

Welcome to HP Support Community


I would like to help

 

We could try making some changes in the Support Menu

 

Please check your Inbox for instructions


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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