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‎01-30-2024 07:01 PM

HP Recommended
Product: HP OfficeJet Pro 8024 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I bought the printer 8024 second hand and when I start it, it asks for the Setup - Cartridges.
I don't have that.

I did a full reset and OOBE reset with no result...

How can I skip this message?
Thanks

Category:
2 people had the same question
1 REPLY 1

‎01-31-2024 05:28 PM

HP Recommended

Hi @brrrzzt8024ckck,

 

Welcome to the HP Support Community!

 

To Bypass Using Setup Cartridges for HP OfficeJet Pro 8024 All-In-One Printer the only option left is to perform an OOBE reset and re-initialize the printer. 

 

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.

 

I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer. 

 

To access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Let me know if this helps.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I am an HP Employee.


A_Gayathri
HP Support Community Administrator.
1 person found this reply helpful
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