Setup Cartridges Missing

[T_Canham]

I like many others  on this service bought my printer, an Envy 6455E, without the setup cartridges.  I bought mine as a display model 'as is' with no packaging.  I bought new HP cartridges  for it, only to find out that the printer  would not set up.  I've searched the web for help on  this and found none.  On this web site whenever others have written with this problem, the answer is always "open my email message to you with the secret codes for setting up your printer without the setup cartridges and TELL NO ONE."   Whatever is the big deal? - just publish on your web page how to set up this printer without the 'setup cartridges' - especially now that this model is obsolete!!

[ferRX]

Hi @T_Canham 

• Important Note: This steps only works for
• Envy 6455e printer models.

Try with the following steps to reset cartridges:

1. Turn ON the printer

          and open the lateral hatch access door to the   cartridges, until it locks in place.

     Keep it open.

• 

2.  Keep the door open and then press the Wireless button  for 5 seconds.

• (You need to turn printer to back and press Wireless button).
• 

3. After that close the hatch access door for the cartridges, press down the door.

• 
• Then just wait at least 10 seconds for the printer to restart.

4.  Now check that there are paper in the printer and send a document to Print.

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.