Setup Cartridges

[sambro02]

Hi, a few years ago I bought a HP Officejet Pro 6830 printer but it was never used. We are trying to use it now but it needs SETUP cartridges which we do not have. Is there a way to bypass this as we have other HP ink for the printer.

Thanks

Sam

[Betty0610]

@sambro02

Welcome to the HP Support Community.

You can try the steps from here: https://support.hp.com/in-en/product/hp-officejet-pro-6830-e-all-in-one-printer-series/5390307/docum...

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[sambro02]

Hi thanks for the reply. 

The steps don't help me. I can't return the printer as it was bought over a year ago. I either need new setup cartridges or a way to bypass using them. 

Thank you for your time. 

Sam

[Betty0610]

I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the forums page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!