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‎06-26-2021 05:22 PM

HP Recommended
Product: Lenovo laptop
Operating System: Microsoft Windows 10 (32-bit)

Trying to install HP Smart.  Install says I own it, but it is not in the list of Apps.  Laptop has had previous HP printers installed.  How do I uninstall HP Smart App so I can re-install it for new HP OfficeJet Pro 8030?  Thanks...

Category:
1 REPLY 1

‎06-26-2021 10:12 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

1.Go Windows Start > scroll to HP and right-click on HP Smart and "Uninstall"

 

2.Go to Microsoft Store and search for "HP Smart", Install. 

 

3. Power on the Officejet 8030, make sure that the Wireless LED i blinking 

 

4. Start up HP Smart and "Add printer" and follow the instructions to add printer.

 

These resources will be useful:

https://www.youtube.com/watch?v=MS0ABp3kjFg

 

For a comprehensive Scan experience, consider using the HP FULL Software Scan:

https://www.youtube.com/watch?v=Ue7Hbgqlyvs

https://www.youtube.com/watch?v=whNBwEeS1o8

https://www.youtube.com/playlist?list=PLUV0sXfF6zPgD-w-Vi1YgNM82aA53fkA-

 

Hope that helps!

 

 

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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HP Officejet 4650: How to use "Scan to Computer" properly
HP Officejet 4650: How to use "Scan to Computer" properly
youtube.com/watch?v=Ue7Hbgqlyvs
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows how to use "Scan to Computer" properly. The feature uses the last known "Saved" settings of the Scan software. We will demonstrate how it works in this video. This is applicable to ALL the HP
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