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HP OfficeJet Pro 8028e All-in-One Printer

My printer keeps saying “setup incomplete” even though I’ve connected it to the network and everything seems to be connected (HP account, web enabled services).  I’ve tried restoring factory settings, and re-installing app.  Absolutely nothing is working !

1 REPLY 1
HP Recommended

Hi @MichWA 

 

1. Please follow steps from the next video:

>> https://www.youtube.com/watch?v=RhifQv3u0rM&ab_channel=TechnologyTips

 

2.  If you have more questions, please remember that there is an HP Support page for your printer model:

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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.
@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.