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HP Recommended
HP OfficeJet Pro 8035 All-in-One Printer
macOS 11.0 Big Sur

Good evening, does anyone know if it's possible to complete the initial printer setup (HP OfficeJet Pro 8035) without the original setup cartridges?  When the printer arrived they were leaking and the tape was ripped off and I was afraid that they would ruin the printer if I installed them, so I (stupidly) discarded them thinking I could just complete the initial printer setup with the brand new cartridges that I ordered from HP Instant Ink. However I just installed the new ones, and am now realizing that I cannot complete the initial setup process without the originals, so I'm not sure how to proceed from here....is there a way to bypass this step? Any info or tips on this would be greatly appreciated. Thank you! : ) 

 

Best Regards,

LG

3 REPLIES 3
HP Recommended

Hi @LGG84,

 

Welcome to the HP Support Community.

 

I'd like to help!

 

To bypass setup cartridge error, We would have to perform an OOBE reset on the printer to bypass the error 

  • The reset instructions are specific to your printer and performing those steps on a different printer may corrupt the device.
  • In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

Nal_NR-
HP Community Moderator



HP Recommended

Hi @LGG84,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Nal_NR-
HP Community Moderator



HP Recommended

Hi @LGG84,

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

Nal_NR-
HP Community Moderator



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