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‎05-11-2022 07:19 PM

HP Recommended
Product: HP OfficeJet Pro 9023 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Dear

 

I got an offer for HP pro 9023, but without Setup cartridges !!

 

I could not setup the printer !! there is an error show (Use Setup cartridges) 

 

How can I solve it? I put new HP original cartridges

Category:
1 REPLY 1

‎05-13-2022 09:48 AM

HP Recommended

Hi @Yaya1987,

 

 Welcome to the HP Support Community. 

 

I'd like to help!

 

I understand you purchased a printer with no setup ink cartridges

 

We would have to perform an OOBE reset on the printer to bypass the error

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

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