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HP Recommended
HP OfficeJet 7110 Wide Format ePrinter - H812a
Microsoft Windows 11

I bought an HP 7110 from Amazon Warehouse. A broken box doesn't bother me. But the device has apparently never been installed properly, even though it was registered. The setup cartridges were simply taken out of the box. I am not able to use the printer.

The HP Virtual Assistant does not help me.

Where can I order setup ink cartridges?
Alternatively: Is there a way to bypass the setup ink cartridges on the HP 7110?

Many thanks for your help!


Thanks in advance for your solutions!

3 REPLIES 3
HP Recommended

Return the printer. Setup cartridges can't be purchased officially, and you can't bypass them. 




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HP Recommended

Many thanks for your reply! 

I still hope, that there is another solution. 
I had a similar problem with one of my other HP printers: It was brandnew, but I could not install it, because the (at least one) cartridges did not work. The hotline was able to help me. I had to push any buttoms (I am not able to remember exactly.)

And the HP help recommends to contact the HP support. Which (online) is not available for device anymore.

 

But you gibt be right. Maybe in this case I have to send the printer back to Amazon, so it can be thrown again. What a waste! 

HP Recommended

If you want to save time and money return it. 

 




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