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‎01-10-2020 09:56 AM

HP Recommended
Product: OfficeJet 5230

So, I just got this new printer of mine and was about to set it up last night and found out that the setup cartridges was missing, it was only normal cartridges inside so now I can´t get my printer sorted out... I´m hoping that someone out there can help me sort it out. Thanks!

1 REPLY 1

‎01-13-2020 07:52 AM

HP Recommended

Hi @Olivia_E

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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