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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Setup cartridges tossed. Can I purchase?

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02-17-2021 07:56 AM
Can I purchase setup cartridges for my printer HP officejet 8615. Tried all resets and bypassing and stall at "install cartridges that came with your printer"
02-20-2021 01:01 AM
@Lakewoodgill, Welcome to the HP Support Community!
The ink cartridges that go with the printers are setup ink cartridges designed to initialize the printer. They are not able for sale in stores.
To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
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Have a great day!
KUMAR0307
I am an HP Employee