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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Setup wizard won't accept correct wireless password

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10-23-2020 10:45 AM
Product: HP OfficeJet 8600 N911n
Operating System: macOS 10.15 Catalina
Attention: The WPA security passphrase configured on you HP printer does not match your wireless router setting.
Solution: Run the wireless setup wizard to re-enter your wireless network WPA security passphrase.
Is this passphrase my wireless network passcode? If not, what is it? It's been a while since I set up/used the printer.
3 REPLIES 3
10-23-2020 10:53 AM
Hi,
Yes, it is your wireless network password.
What is your router brand and model, please? this may be rejected due to an unsupported security setting for your router.
Shlomi
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