Setup

[DonaldJDarko]

• Please see this thread 

https://h30434.www3.hp.com/t5/Inkjet-Printing/Bypass-use-setup-cartridges-on-HP-Envy-5010/m-p/723687...

I have this same issue. This printer was given to me by a friend who had bought two but never used the second one. However I did not receive the setup cartridges and she no longer has them as she's bought new cartridges since. I went and bought new cartridges but found put that doesn't work.  How can I bypass this so I can set up the printer with brand new regular cartridges? I need to get some important documents printed of my negative Covid-19 tests so I can resume work tomorrow. Please help???

[Kumar0307]

@DonaldJDarko, Welcome to the HP Support Community! I’m here to help.

I understand you do not have the setup ink cartridges. 

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link. 

Hope this helps! Keep me posted. 

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