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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Jessica_w
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Setup

‎03-18-2021 02:14 PM

HP Recommended
Product: Officejet Pro 8035e

I already connected the printer to WiFi ; set up my HP account which tells me it’s ready to print and my setup is complete.. but when I try to print from app an error message comes up on printer telling me to do complete my setup 

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎03-21-2021 05:18 AM

HP Recommended

@Jessica_w

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Could you share the screen where it's asking for the setup completion? 
  • Are you trying to print from an Android or Apple phone? 
  • What's the Wi-Fi light status on the Printer(Blinking or Steady)? 

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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