Shared HP Ink Tank 315 as network printer on Windows 10 can not be connected to Windows 7 clients

[jachmad]

My shared HP Ink Tank 315 as network printer on Windows 10 can not be connected to Windows 7 PC clients ("windows cannot connect to the printer"" while adding printer). However, my windows 10 laptop can. Please help, thank you.

[jachmad]

Windows 7 client can access HP Ink Tank 315 as shared network printer on Windows 7 

[sandytechy20]

@jachmad

Welcome to HP forums, I see that you are unable to connect your Windows 7 computer to the printer.

This could be a driver issue, uninstall the printer from the root level and reinstall it.

Perform root level uninstalltion to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install full feature driver for the printer

Click here to download the driver and install it.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[jachmad]

"I see that you are unable to connect your Windows 7 computer to the printer."

I manage to connect Windows 7 to the printer, I even manage to connect other windows 7 PC as a network printer.

What I  CAN NOT manage is to make a windows 10  PC share this printer as a network printer to a windows 7 PC (to a windows 10 PC is OK)....Regards

[jachmad · Accepted solution]

I decided to use my Windows 7 PC to share this printer in my netwok and buy a cheap USB Printer Switcher (USD 3) to alternatively share the printer  

[sandytechy20]

@jachmad

Thanks for the reply.

I appreciate your time and effort.

I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

Cheers.

[jachmad]

Thanks for the info, it is certainly helpful.

[sandytechy20]

@jachmad

Thanks for writing back to us.

Good to know that it was helpful and the issue is resolved.

Feel free to contact us in future if you need any assistance.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others

Cheers.

[howhw]

i think about driver , it has problems. 

i test many config. sometime it can work sometime don't work 

..

..windows7 to windows7 .work . 

..windows 10 to windows 10 work .

..windows 7 printer shared to windows 10 client . have problem.

but it WORK (i test many time.) Hotfix ..

Step0.

i uninstall driver all hp 310 driver on server

i remove connected driver hp 310 on client 

Step1.

u must install driver on windows 7 and Test print before Shared  <<<< Test print Before Shared Printer 
(i costomize install uncheck option 2 uncheck )
Step2.

u connnect Printer on Printer shared . 

it Work 

[Beten]

i have same trouble like this, can you give me solution for this matter? except using USB Printer Switcher.