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‎12-10-2021 02:08 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I received a pop-up message on my Android tablet that my 9010 printer has issued a new certificate.  Accept or Reject. What should I do?

Category:
3 REPLIES 3

‎12-13-2021 09:00 AM

HP Recommended

Hi @Pipersbud,

 

I'd like to help!

 

Please accept the certificate and follow the onscreen instructions to complete the update.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

1 person found this reply helpful
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‎12-13-2021 10:59 AM

HP Recommended

While waiting for a reply, I apparently deleted the certificate message.  It was just dropdown at the top of my tablet.  Will it come back or do I need to do something?

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‎12-13-2021 11:59 AM

HP Recommended

Just give it some time, the option might come back again then you can accept it.

 

Hope this helps!

 

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