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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
If the printer works as expected, it is entirely up to you whether you update the Firmware.
HP Photosmart 6520 e-All-in-One Printer series Firmware Update
Notes say the update is for "network".
Were it my decision, I'd not do so unless the printer stopped performing as needed.
--------------------------------------------------------------------------------------------
Will Firmware fix issues with printing highlighter pens?
No.
In fact, nothing in the software can affect this issue.
More likely, you just need to change the type of highlighter pen you are using.
The following is an older article from 2018 - the information is likely just as relevant today...
InkJet ink can smear when highlighted.
Consider using a “gel” type highlighter:
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP Photosmart 6520 e-All-in-One Printer series
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
HP Recommended
If the printer works as expected, it is entirely up to you whether you update the Firmware.
HP Photosmart 6520 e-All-in-One Printer series Firmware Update
Notes say the update is for "network".
Were it my decision, I'd not do so unless the printer stopped performing as needed.
--------------------------------------------------------------------------------------------
Will Firmware fix issues with printing highlighter pens?
No.
In fact, nothing in the software can affect this issue.
More likely, you just need to change the type of highlighter pen you are using.
The following is an older article from 2018 - the information is likely just as relevant today...
InkJet ink can smear when highlighted.
Consider using a “gel” type highlighter:
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP Photosmart 6520 e-All-in-One Printer series
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
2
0
0
HP Recommended
HP Recommended
You are welcome.
Yes, sometimes "do naught" works as well as any remedy. Smiling.
Stay Safe.
Carry on.
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
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