Should the router be close to the printing in the setup process through hp smart?

[Makemerich1211]

Hp smart app is not showing my printing in the add printer stage. My printer is connected to the wifi but i need to set up hp smart for mobile printing....what to do?

[Rainbow23]

Hi @Makemerich1211

Welcome to HP Support Community. This is a great place to post questions find answers and tips.
Thank you for posting your query. I will be glad to help you.

I see that you are facing wi-fi connection issues with your HP LaserJet Pro MFP M126nw.

Please follow the steps listed below to restore the printer to its network defaults and then reconnect to the wireless network.

Step 1: Restore the printer to its network defaults.
Use the Cancel and Wireless buttons to restore Wi-Fi setup mode.

1. Press the Cancel button to ready the printer.

2. Press and hold the Wireless button until the Attention light blinks.

 NOTE:

Your control panel might look different than the following example, but the steps are the same.

Wait 60 seconds until the Wireless light blinks blue.

Step 2: Re-connect the printer to the network.
1. Uninstall HP Smart App if it is installed. Go to https://123.hp.com/us/en/ from a browser on your phone or computer and install the HP Smart app.

2. Make sure your mobile device is connected to your wireless network.

Note: Make sure that Bluetooth is turned on. (HP Smart uses Bluetooth to make the setup process faster and easier on iOS and Android mobile devices.)

3. Open the app and then add your printer.

- If your printer displays, continue to the next step.

- If your printer does not display, tap the Plus sign to select a printer from the list of found printers or set up a new one, and then follow the on-screen instructions.

You may also refer to this document

Let me know if this helps.
Take care and have a great day ahead.

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