Since HP printing changed to Smart Printing, my printer will not print from my Photoshop V 5 profess

[47Kay]

Since HP changed to Smart Printing, my Photoshop V5 Professional program will not print.  Any suggestion on how to solve this problem?

[Dragon-Fur]

@47Kay 

Update Example - No changes to other content

Welcome to the HP User Community.

The Full Feature Software / full driver printer software is still available for your printer.

If not done,

• Install the full feature software / full driver printer software
• Mark the printer as the default printing device
• Select the printer in the software / application you are using to configure and send the job to the printer

Information...

There are parts to the Printer Software:

• HP Smart application - supports printing and scanning PDF and Photos / Images.  HP Smart is supported in many regions and on many newer networked printers - The app is available from the  Microsoft Store .  HP Smart requires that you sign in using your HP Account credentials.  HP Smart benefits when the full driver printer software is also installed. 

• HP Smart Printing – “Smart Printing” is a selection in the printer list when choosing the printer to be used for the current job setup.  For example, the interface is available as an enhanced menu in More Settings

• HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in programs (for example, Word), and access to the full range of Printing Preferences / Shortcuts.  The full driver printer software includes HP Scan.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver.  No Sign-in required.

When installed,

HP Smart is listed in Settings > Apps > Apps and Features

HP Smart is never listed in Programs and Features

When installed,

The Full Driver printer software is listed in Control Panel > icon view > Programs and Features

And

The Full Driver printer software can also show up in Settings > Apps > Apps and Features

Example -

Example - HP Smart - Smart Printing

HP_Smart_w10_PDF_Smart-Print_Preset_1

Example - HP Full Feature Software / Installed software

Programs_and_Features_Printer_Desktop_Icons_6

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Preparation > Check / enable the printer as the “Default Printer”

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

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Installation Package - Information and Download:

HP OfficeJet Pro 8610 e-All-in-One Printer series / HP OfficeJet 8600 Series Printer Full Feature So... 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP Officejet Pro 8610 e-All-in-One Printer series 

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