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‎10-12-2019 06:21 PM

HP Recommended
Product: HP Officejet 5220

Since up grading my MacBook pro to operating system Catalina,I am having problems using HP Easy Scan

 

When I attempt to scan a page on the flat bed of my HP Officejet 5220, a message appears asking me to use the document feeder

 

I removed the HP Easy Scan app and reinstalled is, but I still have the same problem

1 REPLY 1

‎10-13-2019 03:24 PM

HP Recommended

Hi ,

Please scan using HP Smart or Apple Image Capture for now, HP Easy Scan is not compatible with Catalina at this time:

https://support.hp.com/sk-en/document/c04788799

Shlomi



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