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‎05-03-2020 09:59 AM

HP Recommended
Product: iPhone 8
Operating System: iOS

When I go to print a document, the only option for printing is to use HP Smart Print. Smart Print starts to render the document, then stops and shows a blank screen in the document field with the Print button grayed out. Any suggestions to work around this or get it going?  Latest OS installed on phone. Really need to print document out for work. 

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1 person had the same question
1 REPLY 1

‎05-03-2020 11:30 AM

HP Recommended

Never mind! I figured it out:  I was clicking on a link to a document in my new Microsoft OneDrive. The document wasn’t actually on my phone. Downloaded it and printed just fine. User error!

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