Smart Tank 510–specific reset steps

[BusBridges]

Hi,
it seems whenever I need to HP Smart app to do something useful or thought it would, this message come on "A custom printer password has been set. Enter the password or contact your IT administrator to access the printer's web interface." I don't remember I set anything or I'm too old to remember. It's the printer in my personal office and I work alone. 

I thought it might be a good idea to share the issue here, I get lucky sometimes.

I think I need Smart Tank 510 specific reset steps procedures. 

Thanks

[ferRX]

Hi @BusBridges 

1. if you are connecting you printer directly with your Phone then you can find the password.

• Please follow steps from the next video to find password for your printer:
• >> https://www.youtube.com/watch?v=Aa3Q76LLEqc

2. For reset steps you can use Smart Tank 510 User Guide manual and check those steps to Restore factory defaults in page 111.

• >> Smart Tank 510 User Guide manual
•  

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.