Smart Tank 5105 / Duplex-Druck

[Thomsusl]

Hallo zusammen, ich nutze seit einem Jahr den Smart Tank 5105 völlig problemlos. Nachdem ich nun auf die neue HP-App wechseln musste funktioniert der Duplex-Druck nicht mehr. Die Treiber usw. habe ich über den Microsoft-Store aktualisiert. Nichts hilft, ich habe keinerlei Einstellungsmöglichkeiten den Duplex-Druck anzusteuern. Hat jemand eine Lösung?

[Dragon-Fur]

@Thomsusl 

Welcome to the HP Community --

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@Thomsusl wrote:

Hallo zusammen, ich nutze seit einem Jahr den Smart Tank 5105 völlig problemlos. Nachdem ich nun auf die neue HP-App wechseln musste funktioniert der Duplex-Druck nicht mehr. Die Treiber usw. habe ich über den Microsoft-Store aktualisiert. Nichts hilft, ich habe keinerlei Einstellungsmöglichkeiten den Duplex-Druck anzusteuern. Hat jemand eine Lösung?

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Google Translate German to English

Hi everyone, I’ve been using the Smart Tank 5105 for a year with absolutely no issues.

However, since switching to the new HP app, duplex printing no longer works.

I’ve updated the drivers and so on via the Microsoft Store.

Nothing helps; I have no way to access the settings to enable duplex printing.

Does anyone have a solution?

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The HP App is essentially a wrapper -- HP Smart settings and coding are tucked into the HP App under the added / selected Printer.

Switching to the HP App, by itself, should not necessarily break your HP Smart setup.

It is possible that something is influencing how the settings are interpreted.

A Partial List...

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Windows -- Printer Properties

Check Printer Properties for the assigned Driver.  

The Driver should be set to your installed HP driver and not the IPP / Microsoft Drivers.

-- What? --

IPP / Microsoft Drivers do not provide access to all the printer's features, for example, Duplex and / or Color printing options.

Windows 11

Settings > Bluetooth & devices > Printers & scanners > Select Printer

Printer Properties > Tab Advanced

• Driver:  Select the HP driver as opposed to the Microsoft / IPP class driver
• Reprint later:  Select Keep all documents
• All Jobs Default:  Printing Defaults

-- Example - Printer Properties -- Driver / Printing Defaults --

① → Driver 

② → Optional - Printing Defaults

Printer_Properties_Reprint_20

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Windows -- Printing Preferences

Windows 11

Settings → Bluetooth & devices → Printers and scanners

Check the list of devices – Select / Open Printer

Select Printing Preferences

Printing Preferences Shortcut selection "sticks" until it is changed, possibly for a different job.

Printing Preferences can always be changed "on the fly" during job configuration / setup.

Printing_Preferences_General_Everyday_Printing_Piece_3

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Windows - Default Printer

-- Windows --

If the "problem" surfaced directly after an update -- or possibly even if no updates were applied -- check the Default Printer and the Printer Properties Driver assignments -- ensure the settings are as expected and needed.   

Preparation > Check / enable the printer as the “Default Printer”

Windows 11

Settings > Bluetooth & devices > Printers and scanners

Scroll down to section Printer preferences

Windows protected mode = "Set up"  (equals "not configured")

Default install printers using Windows Ready Print = OFF

and

Switch OFF Let Windows manage my default printer

Scroll up > Select (Left-Click) your printer from the list of printers > Set as Default

Default_Printer_Check_and_Manage_6 - Sept 2026

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Message Content References

-- Take advantage of the extensive HP Video collection --

                                            ↓↓↓↓↓↓↓

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 HP Support Official Channel – HP Support Video Gallery

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

HP Smart Tank 5105 All-in-One Printer  

Thank you for participating in the HP Community --

Click Yes to say Thank You !

Answered / Helpful to resolve , Click Post "Accept as Solution"

[Thomsusl · Accepted solution]

Vielen lieben Dank, 

hatte genau diesen Weg versucht, bin aber immer wider gescheitert. Am Ende lag es daran, dass ich die Änderungen als Admin und nicht als Benutzer durchzuführen hatte.

[Dragon-Fur]

@Thomsusl 

Google Translation:

Thanks a lot, I had tried exactly that method but kept running into issues. It turned out the problem was that I needed to make the changes as an administrator rather than as a standard user.

You are welcome.

Makes sense.

Good Job finding the reason for the difficulties.

Happy Printing. 🖨️

Thank you for participating in the HP Community --

Click Yes to say Thank You !

Answered / Helpful to resolve , Click Post "Accept as Solution"