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‎09-10-2023 07:57 AM

HP Recommended
Operating System: Other

Recent upgrade of Mac software to Ventura 13.5.2 gives no option for colour printing, only B&W.  MacBook Air, on older Ventura 13.4 still provides option to choose Colour printing

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4 people had the same question
1 REPLY 1

‎09-12-2023 01:20 PM

HP Recommended

Hi @John_Turner,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with printing in colour on your Printer.

Request you to follow the below steps to fix the issue.

 

Uninstall the printer software by following the steps from this link and restart the device on which you do not get the colour settings.

Install the printer software by clicking on the link again.

Or

Install the printer with Mac built-in driver.

You can refer to this document to install the printer.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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