Smart app for windows 10 missing FAX function

[TheMguy]

Hi,

Why is the fax function missing in the smart app for windows 10? All you do is trying to make be buy a plan for the mobile fax which I DO NOT NEED. I'm already paying the phone line, I do not need another "trial" or "plan" from HP. Someone in this forum(admin/moderator I don't know exactly) told somebody with the same problem to install the full-featured software(which btw it doesn't exist anymore on the hp support website). Can please someone explain how can I send faxes from my HP printer?

Thank you in advance.

[Echo_Lake]

@TheMguy

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, let's try these steps to resolve the issue: 

• Download and run HP Print and Scan Doctor: Follow steps from the link: Click here

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Heather_2020]

Hi @TheMguy  , 

Please follow below steps to add Mobile Fax tile to home screen. 

1. click '' at bottom left corner.

2. click 'Personalize Tiles' from the menu

3. click the Mobile Fax toggle to On the tile 

4. Go back to Home page. Mobile Fax tile is shown there.