Smart tank 7005 Printer continually goes offline or says driver unavailable.

[Cher39]

I have a laptop with an ARM processor and am continually having to reinstall my HP smart tank 7005 printer as errors come up or it is offline.  I use it on Wi-fi but have had tech support  install it manually as they said it shouldn't drop out that way.  As there does not appear to be a compatible hp driver I have been using a Microsoft driver but just went offline due to no paper and when I put paper in it went offline.  I have subsequently removed the printer and an attempting to reinstall.   

[Rita_R2]

Hi, @Cher39, Welcome to the HP Support.

I will be more than happy to help you. while I am an HP employee, the views expressed here are my own and may not necessarily reflect the views of HP. By sharing relevant video links, I aim to provide clear, practical guidance in an easy-to-follow format. These tailored video resources are designed to address queries more effectively and enhance understanding. I hope you find them helpful as well.

Here is the link which may help you to resolve the issue: 

How to fix an HP printer that is offline or not responding from a Windows computer | HP Printers

Here is the link of HP Software and Drivers support Page. Hope it helps:

https://support.hp.com/us-en/drivers/hp-smart-tank-7000-series/model/2100178899?sku=28B54A

Do keep me posted. 

  

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

RITA_R2

HP Support