• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
SmartStream
Microsoft Windows 11

Hello, recently when I install SmartStream on a Windows 11 PC that is up to date with patches, it forces me to run SmartStream as an administrator.  If it is not run as admin, the app itself will not start.  Everything works fine when run as admin, except I can no longer drag and drop files into the app.  It forces me to pick files by browsing to them in an open file dialog.  I have tried reinstalling SmartStream multiple times, including by logging in as the admin account, and then logging back in as the standard user to run it once it is installed.  I have also logged in as the standard user and right clicked the installer to install as admin.  The PCs are on a corporate domain, so user accounts are standard domain user accounts and domain admin accounts. Has anyone seen this or have a fix for this issue?  Thank you.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->