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HP Recommended
HP ENVY 4508 e-All-in-One Printer
Android 9.0 Pie

Hi, Until a few weeks ago, opening the HP-SMART app on my Android smartphone, I chose an image or a pdf to print, e In the application there was the function to enlarge or reduce the size of the image, thus choosing when large to print compared to the chosen sheet of paper. A few weeks ago the function disappeared. Do you know if there is another way? Thank you 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Anguz, Welcome to the HP Support Community! I’m here to help.

 

I see that you are looking for the resize option on the HP Smart app.

 

Have you tried reinstalling the HP Smart app from the Play store and check if that helps?

 

1. Select image

2. Tap 'Print', 'Print Preview' screen will show up

3. Tap Image, 'Transform' screen will show up

4. Tap 'Resize & Move' 

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@Anguz, Welcome to the HP Support Community! I’m here to help.

 

I see that you are looking for the resize option on the HP Smart app.

 

Have you tried reinstalling the HP Smart app from the Play store and check if that helps?

 

1. Select image

2. Tap 'Print', 'Print Preview' screen will show up

3. Tap Image, 'Transform' screen will show up

4. Tap 'Resize & Move' 

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

HP Recommended

Hello, sorry for the delay with which I answer you, but in the meantime I had found the solution. I was wrong to select Print pdf instead of print Image. For this reason, the resizing function did not appear to me. Thank you very much anyway for your answer. 

Have a nice day 

HP Recommended

@Anguz

 

That's alright. Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!

KUMAR0307
I am an HP Employee

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