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‎04-18-2025 07:00 PM

HP Recommended
Product: HP Officejet 6310 All-in-One Printer
Operating System: Microsoft Windows 11

Cannot find the software download for use of HP OfficeJet 6310 printer with Microsoft Windows 11.

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3 REPLIES 3

‎04-18-2025 07:23 PM

HP Recommended

HP does not show any software updates for the Officejet 6310 when using Windows 11.

 

UVBEENACED_0-1745025703213.png

What is a user supposed to do to make my current printer compatible with a new laptop?

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‎04-19-2025 01:03 AM

HP Recommended

Hi @UVBEENACED 

Try the driver download from the next link:

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif,,.,.

.
@ferRX / I am a volunteer posting answers on my own time.
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‎04-21-2025 10:05 PM

HP Recommended

Received an error report.   It ask that I disconnect the USB cable, remove the software, reboot and reinstall the Officejet 6310 drive software.   Did this, same error message appears. 

 

Under Details it states "An automatic fix for this problem is not available at this time.  Same instructions as last time. 

 

Note:  I have the original CD software, however it's for a prior version of Windows and also did not work.  

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