Software for HP OfficeJet 6968

[deltatrooper1]

Is there a Solution Center Software package for this printer.  I had an older Office Jet printer (6500) that had Solution Center software that I loaded on my computer.  It was much easier to use than going through the printer display screen to do what I wanted.

[MathewT · Accepted solution]

Hi @deltatrooper1

Welcome to HP Forums!

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

HP Solution Center is not upgraded to HP Printer Assistant Software.

HP Printer Assistant is printer management software that installs with your Windows HP print driver. With it, you can scan documents and photos, order supplies, check ink levels, and more.

When you install the full feature printer software on your Windows computer, either from the printer CD or from the HP website, HP Printer Assistant installs automatically and should be available. Use one of the following methods to check for and open Printer Assistant.

• Double-click the printer icon on the desktop to open Printer Assistant.

  Figure: Example of the printer icon

  

• Search Windows for your printer model name, and then click your printer in the list of results to open Printer Assistant.

  • If you cannot find Printer Assistant, download and install the full feature driver for your printer on your computer.

  • If HP Solution Center opens, you have a printer that came with Solution Center instead of Printer Assistant. HP Solution Center came with many HP printers manufactured before 2010 and provides similar printer tools and management features.

Download Printer Assistant:

Download and install the full feature software for your printer from the HP website.

NOTE: 

HP Printer Assistant is not available for Mac computers. The Mac print driver installs HP Utility, which has similar tools and features.

1. Turn on the printer.

2. If your printer is connected to the computer with a USB cable, disconnect the cable from the printer. The software installation prompts you to connect the cable if needed.

3. Go to HP Customer Support - Software and Driver Downloads.

4. If a Let's identify your product to get started page displays, click Printer, type your printer model number, and then click Submit.

   The software results page for your printer displays with the default operating system selected.

5. If you need to change the operating system, click Change, select your version, and then click Change.

6. Under the Driver heading, click Download.

7. During the installation, select the Typical or Recommended type of installation when prompted by the software installer.

Let me know if this information helps.

If you feel I was helpful, simply click on Accept as Solution to help the community grow.

Cheers

[deltatrooper1]

Thanks!  That works.  I can do what I want to do with the Printer Assistant, but it is not as "friendly" or as easy to use as the HP Solution Center software was.  HP should have kept the Solution Center softeare for all current and future printers.  So easy for users to navigate and use.

[MathewT]

Hi @deltatrooper1

Thank you for the update,

I appreciate your time and efforts. I will take this as a feedback for this software. I am sure we will be able to see some changes in the future.

Thanks for honoring us by accepting our post as the solution, as it helps the community grow.

Have a wonderful day!

Cheers