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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Software issue with Envy 7640

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02-24-2022 01:29 PM
Printer does not print from PC but does from iphone. Have tried Wifi and USB connection. Have reinstalled driver 2 times .
HELP please
Solved! Go to Solution.
Accepted Solutions
02-24-2022 09:28 PM
Hi @Flowerpower312 ,
...:...:...:
Try to install with the following basic driver:
>> https://ftp.hp.com/pub/softlib/software13/printers/EN7640/EN7640_Basicx64_117.exe
* Click on YES button to say thanks,
* Click on the button Accepted Solution if the question is answered.
Best regards,
ferRX.
02-24-2022 09:28 PM
Hi @Flowerpower312 ,
...:...:...:
Try to install with the following basic driver:
>> https://ftp.hp.com/pub/softlib/software13/printers/EN7640/EN7640_Basicx64_117.exe
* Click on YES button to say thanks,
* Click on the button Accepted Solution if the question is answered.
Best regards,
ferRX.