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Locked

‎10-24-2025 09:17 AM

HP Recommended

I'm so confused on what to install and the order to install it.

I installed the full featured software package.  Then I installed the Universal Scan Driver.  Then the OCR add on software.

 

I had a link to the scanner, now it asks me to choose between 2 when I open it.  However, there is a NEW scan link that opens the correct one (with OCR).  When I go into device manager, I have THREE HP OfficeJet Pro 9010 Series listed under the imaging devices.

 

I feel like I installed everything in the wrong order.  How do I get rid of the duplicates?

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