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HP Recommended
Microsoft Windows 8.1 (64-bit)
The software of my Envy Pro 6420 has been deleted from the computer. I tried to download it again from the internet, but it is gone, it tells me that it can no longer be updated !!
How can I get the software back?
3 REPLIES 3
HP Recommended

Hello @Alhuda 

Sorry to hear that you are having problems ... I would like to help you.

Here you get the requested software and drivers:

 

HP ENVY Pro 6420 All-in-One Printer
Windows 8.1 (64-bit)

HP Print and Scan Doctor for Windows

5.7.0.00211.9 MBAug 30, 2022Download

HP Universal Scan - Full Feature Software and Driver

51.7.5628410.8 MBAug 30, 2022Download

HP Universal Scan - Basic Feature Software and Driver

51.7.562898.9 MBAug 30, 2022Download

HP Easy Start Printer Setup Software

14.6.611.8 MBOct 7, 2022Download

 

Kind regards

HP Recommended

Hi @Alhuda ,

Try to install with the next driver, cerca trova

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, Buon pomeriggio

ferRX

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Hello @Alhuda Please report back

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