Startup Cartridge Error Message

[kelzmommy]

Just bought the printer and cannot setup because I'm getting the message to use the startup print cartridges.  I am using those cartridges as they are the only ones that I have.  They came with the printer.  Printer is connected to an outlet and not a power strip.  I have taken them in and out several times and this is crazy.

Any advice?

[Echo_Lake]

@kelzmommy

Welcome to the HP Support Community!

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer.  
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted.

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Have a great day! 

[SAL1211]

Deskjet 4152e Error Message 3 - Probable cause - Ink Cartridge not inserted correctly