Status: Pending Install (HP - Printer - 4/22/2009 12:00:00 AM - 10.0.17119.1)

[RPhDev]

I have Windows 10 home with a LaserJet 1020 - for the past several months I have been getting a HP - Printer - 4/22/2009 12:00:00 AM - 10.0.17119.1 Status: Pending Install error message when I do updates.  I have run the root uninstall and install on my drivers and it made no difference.  Can anybody help me get rid of this pestering problem?  Thanks!

[Irfan_06]

Hi @RPhDev,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to help you.

I see that you are facing an issue with your printer giving an error.

A) Please follow the steps below to perform a power drain.

1) Take out the cartridges

2) Unplug the power cord from the printer & wall.

3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not into a surge protector.

5) Insert the cartridges back into the printer.

Remove the cartridges > Unplug the power cord > Wait for 30 seconds > Plug the power cord back in > Insert the cartridges

B) Kindly refer to the steps on this link to update the printer firmware and let me know if that resolves the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day

Irwin6

HP Support

[RPhDev]

Thanks for getting back to me - I appreciate it.  Unfortunately after following the steps you laid out the message still appears when I do updates!

Even now going in HP Smart I get a printer "HP Laser Jet M101-M106"!

I'm really frustated!

[Irfan_06]

Hi @RPhDev,

I am sorry to hear that the above steps did not help much.

The support here is limited and this issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support